Danielle, by trying to kill the Consumer Financial Protection Bureau, Elon Musk and Donald Trump are trying to make it easier for Big Banks and corporate CEOs to trick, trap, and scam you. This is a way for them to reward their rich and powerful friends who profit by hurting consumers. And a way for them to get rid of the watchdog that could stand in the way of their own financial interests. It's as simple as that. But look, their attempts to shut down the CFPB are illegal. It's also as simple as that. The CFPB is still the law. It's still funded by the law. Elon Musk and Donald Trump are illegally blocking it, and we're in the courts right now to get them to stand down and follow the law. Another powerful way to fight back, Danielle, is to tell the real story of the CFPB and how it has helped working people. Trump is saying that people "in the Midwest and areas" have come up to him and told him that the CFPB is "destroying" them. I think he just had "concepts of people" telling him those stories. We need to call out these lies and fight back with the truth. I've asked this community to share how they have been personally helped by the CFPB — and hundreds of you wrote in. I want to share a few of the stories submitted below, and I'm asking you to share them too. Forward this email, paste the stories into a social media post, read them out loud to a family member or at an organizing event — it all adds up. Sharing these stories is how we can push back against Trump and Musk's false narrative with the facts. If you or someone you know has gotten help from the CFPB, please click here and share your story with our team.
I was the victim of a mobile banking scam involving Zelle. I was scammed out of $3,000. My bank claimed they were not responsible because Zelle transactions did not provide the same fraud protection. I contacted the CFPB to report the issue. Within a week, I heard from the bank's top executive. They were refunding the money!
I've suffered from various health conditions for most of my life and my credit has suffered as I have not always been able to pay all of my medical bills. I'm so grateful there's a chance that these debts might be removed from my credit reports as having bad credit has significantly impacted my life negatively. The only debts on my credit reports are due to medical bills that I couldn't afford to pay. If this agency ceases to exist then I will never know what it's like to have decent credit and all the things this allows in life, and that would be very sad and unfair to me and others in my situation.
We had replaced a failing router with our cable company and then wanted to cancel our cable less than two years later. The company wanted to charge us a $1,000 cancellation fee. They stated that by replacing our router we had signed a new two year agreement with them. The CFPB helped us get it reversed.
The CFPB helped me have leverage against criminal student loan organizations (literally criminal, ACS and their counterparts) when I had no recourse. I learned that I could file a complaint with CFPB and then use that as leverage to get them to listen to me and work with me on repayment of my loans. It worked every time. If I did not have CFPB on my side against for-profit student loan lenders, I would have continued to get every door slammed in my face. When you report people to CFPB and show evidence of the filed report, people start LISTENING to you and stop passing the buck. I am so grateful.
The CFPB helped me when my student loan servicer, Navient, kept insisting that I owed money on a student loan after I had already paid it off. I filed a complaint with the CFPB, and they got Navient to stop sending me bills.
Additionally, a friend had a plane ticket to Thailand in March 2020, right as the pandemic was starting. The airline canceled her flight and would not give her a refund initially. I told her about the CFPB, and they helped her get a refund for the ticket.
Chase tried to keep the $750 it owed me for a signup bonus for an account, based on some b.s. about how "the offer didn't attach." Which would have been *their* problem, not mine.
I went to the easy, intuitive CFPB site and within minutes had filed a complaint.
Less than one week later, Chase realized they had been wrong and put the money in my account.
I didn't know the government could be so EASY.
My parents' home was saved by The Consumer Financial Protection Bureau. The home I grew up in. The home they have lived in for 35 years. The home to countless sisters, nephews, and cousins that have found themselves lost but always found warmth and comfort because my parents door was always open. The bank tried to take it but my father got the CFPB involved...Our family truly believes the CFPB saved our family home. We are grateful to them and will fight to do everything we can to show this administration we will not be silenced.
Several years ago, I received a letter which stated I owed a collection agency over $1,000 in debt that was supposedly over ten years old, and I knew for a fact I owed no such thing. Because I was already aware contacting the collection agency to dispute the debt could potentially ensnare me in a nightmare of liability even though I was positive I didn't owe a single dime, I did research on the CFPB website so I could educate myself on my rights and how to move forward with confidence in disputing the debt. I followed the CFPB's advice, and I never heard from the fake-zombie-debt agency again, not even to acknowledge that they received my certified letter refuting the debt. We need the government to protect us, not shake us down to feed wealthy interests' insatiable greed. That's not a business success, that's a crime.
The CFPB has helped me about 4 times in the last couple of years when I had credit report issues with what stores were doing. They were reporting credit accounts that I did not have. I had contacted these particular stores over and over to no avail. I contacted CFPB and they took care of it and got them to respond to my issues, saving me more months of aggravation.
When I purchased my home everything was so confusing. However, I distinctly remember a couple of pages that were very clear with what I was signing. On top it said CFPB. Those papers I trusted. I had read about the CFPB. Those papers I read carefully. I am so grateful because it provided clarity in one of the most important parts of my life.
Thank you to everyone who shared. These are just a few of the millions of hard-working Americans who've gotten help from the CFPB.
They deserve to be heard. I'm carrying their words in my heart as I bring their fight to the U.S. Senate. If you have a story about the CFPB to share, please submit yours here. I appreciate everything you do to make this fight possible. Elizabeth  | 
